Privacy Policies

Introduction
At Northbridge Tech Repair, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you visit the Site or make a purchase. By using the Site, you agree to the practices described herein.

1. Information We Collect

We may collect and process the following information from you:

  • Personal Data — information you provide directly, such as your name, email address, billing and shipping address, phone number, when you place an order, create an account, sign up for a newsletter, contact us, or otherwise interact with the Site.

  • Usage & Technical Data — data automatically collected when you visit the Site, such as your IP address, browser type, operating system, referring/exit pages, pages viewed, and time and date of your visit.

  • Order & Transaction Data — if you make a purchase, information needed to process your order (e.g. payment information, order history). We may rely on third-party payment processors, in which case sensitive payment data may be handled by those providers rather than stored by us.

2. How We Use Your Information

We use the data we collect to:

  • Process and fulfill orders, including shipping and billing.

  • Communicate with you — for order updates, customer service, and responding to inquiries.

  • Improve our Site, products, and services — understanding how you use the Site helps us enhance user experience.

  • Send you marketing communications, newsletters, or promotional offers — but only if you opted in to receive them.

  • Detect and prevent fraud or other prohibited or illegal activities.

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to automatically collect usage and device information when you interact with our Site. This helps improve site functionality and remember your preferences.

Most web browsers allow you to control cookies (e.g. refuse or delete them). However, disabling cookies may limit certain features or functionality of our Site.

4. Sharing Your Information

We may share your information with:

  • Service Providers: third parties who perform services on our behalf (e.g. payment processors, shipping carriers, analytics providers).

  • Legal Compliance: when required by law, regulation, legal process, or governmental request; or to protect our rights, property, or safety (or those of others).

  • Business Transfers: in connection with a merger, acquisition, reorganization, sale of assets, or financing — in which case your information may be transferred as part of the transaction.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention & Security

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy.

We implement reasonable administrative, technical, and physical safeguards to help protect your personal data.

6. Your Rights & Choices

Depending on your location, you may have rights regarding your personal data.

You can also choose not to provide certain personal data — though that may affect your ability to make purchases or fully use the Site.

7. Children’s Privacy

Our Site is intended for adults. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Policy from time to time.

Last updated: 1/1/2023